PANDUAN DEPOSIT KE ALERTPAY

KAEDAH/CARA DEPOSIT WANG KE AKAUN ALERTPAY ANDA ADALAH SAMA UNTUK SEMUA BANK/NEGARA ANDA

Di Malaysia Alertpay menggunakan perkhidmatan RBS Bank

Nama Bank : RBS Malaysia 

           Nama Akaun :  Envoy Services Ltd 

No. Akaun :   000005245494 

Bank SWIFT Code :   ABNAMYKL 

Cawangan The Royal Bank of Scotland Berhad (RBS) di Malaysia:

The Royal Bank of Scotland Berhad

Kuala Lumpur Branch

Level 1, Menara Maxis

Kuala Lumpur City Center

50088 Kuala Lumpur

Tel: 603-2160 9888

Fax: 603-2160 9993 

The Royal Bank of Scotland Berhad

Penang Branch

No 9, Lebuh Pantai

10300 Penang

Tel: 604-255 9188

Fax: 604-255 9189

Berikut adalah Bank Swift Code untuk bank-bank lain di Malaysia:-

Affin Bank Berhad = PHBMMYKL

Alliance Bank Malaysia Berhad = MFBBMYKL

Ambank Berhad = ARBKMYKL

Bank Islam Malaysia Berhad = BIMBMYKL

Bank Kerjasama Rakyat Berhad = BKRMMYK1

Bank Muamalat Berhad = BMMBMYKL

Bank of America = BOFAMY2X

Bank Simpanan Nasional = BSNAMYKL

CIMB Bank Berhad = CIBBMYKL

Citibank Berhad Malaysia = CITIMYKL

Deustche Bank = DEUTMYKL

EON Bank Berhad = EOBBMYKL

HSBC Bank Malaysia Berhad = HBMBMYKL

Hong Leong Bank Berhad = HLBBMYKL

Malayan Banking Berhad = MBBEMYKL

OCBC Bank Berhad = OCBCMYKL

Public Bank Berhad = PBBEMYKL

RHB Bank Berhad = RHBBMYKL

Standard Chartered Bank Malaysia Berhad = SCBLMYKX

The Royal Bank of Scotland Berhad (RBS) = ABNAMYKL

United Overseas Bank Berhad = UOVBMYKL

Sebelum anda boleh melakukan 'Deposit Fund', anda perlu mendaftar Akaun Bank anda

ke dalam AlertPay terlebih dahulu dengan klik "Add Bank"

SEBELUM ANDA KE KAUNTER RBS BANK SILA CREATE DAHULU MAKLUMAT DEPOSIT SEPERTI BERIKUT:

1) Login ke akaun Alertpay anda, dan klik "Deposit" & pilih "Bank Transfer"

2) Sila masukan jumlah bayaran dalam nilai MYR (contoh: 500 untuk MYR500) 

3)  Semak maklumat, jika semuanya betul klik "Deposit"

4) Anda akan mendapat "Referrece No" dan "Bank Deposit Code"

5) Buka email anda, anda juga akan menerima email seperti berikut yang mengandungi
"Bank Depisit Code"

6) Sekarang anda boleh pergi ke kaunter mana-mana cawangan RBS Malaysia untuk buat bayaran dengan mengisi borang seperti berikut

(JANGAN LUPA ISIKAN "Bank Deposit Code")

1. Envoy Services Ltd

2. 000005245494

3. Bank Deposite Code ANDA 

SILA SCAN SLIP PEMBAYARAN DI ATAS UNTUK DI HANTAR

KEPADA SUPPORT ALERTPAY. 

LANGKAH SETERUSNYA - SILA BERITAHU 'Support Alertpay'

1)  Hantarkan 'Support Ticket' kepada AlertPay menyatakan bayaran dah dibuat. Login akaun Alertpay anda dan klik button help di bahagian atas kiri seperti rajah berikut atau layarihttps://helpdesk.alertpay.com/

 

2) Pilih link 'Submit a Ticket'

3) Pilih 'Banking Support' dan klik button 'NEXT'

 

4) Masukkan nama, email dan upload file 'screenshot' pembayaran anda. Masukkan juga huruf 'Verification' dan klik button 'Submit'.

NOTA PENTING DARI Alertpay:

Hello,

Thank you for contacting AlertPay. I am happy to assist you.

A deposit by bank transfer transaction should take 2-5 business days to be completed. If such a transaction is not completed after this time, it may be due to one of the following:

1. Your bank entered the Bank Deposit Code incorrectly when you initiated the transaction. The Bank Deposit Code is provided when you initiate a bank deposit transaction in your AlertPay account. It is 13 digits long and begins with 34.

2. Your bank did not submit the Bank Deposit Code along with your transaction.

To ensure that your deposit is credited to your AlertPay account promptly, attach a scan of the transaction receipt or bank statement. If you conducted the transaction online, attach a screen shot of the transaction. Please attach these documents when responding to this email.

Ensure that the documents you submit to us contain the following information:

• Your full name as it appears on your bank account:

• The name of your bank:

• The recipient’s account number (AlertPay’s account):

• The amount of the transaction:

• The date of the transaction:

Please do not copy and paste the relevant information in this email, as we absolutely require a scan of the transaction receipt or bank statement which shows this transaction in order to locate this transfer. Ensure the file is under 1 MB in size and in JPEG or JPG format.

We will review this information once we receive it and contact you as soon as possible with a resolution.

Thank you for choosing AlertPay as your payment processor.

Kind Regards,